PBX Operator Trainee

Nobu Hotel Ibiza Bay

About the role

The PBX operator trainee will be assisting the Front Desk Team in the daily operations and work’s for the hotel’s internal communication system; managing efficiently phone calls, messages for hotel team members or customers. You will learn how to anticipate guest needs by becoming an expert in the hotel facilities, management and Ibiza island surroundings. You will coordinate different departments offering the best service possible to all our customers, internal and external.

Program length: 4-6 months - Start date: April – May 2023

What’s in it for you

  • You will have the opportunity to acquire global knowledge of Front Desk and other departments management and to learn about modern luxury lifestyle standards.
  • Free accommodation in a shared room; shared apartment.
  • Free meal during working hours
  • Internship allowance of 500€ gross per month + TIPS

What you need to have

  • Enrolled in Hospitality & Hotel Management, Business Management studies, (Diploma, University studies or Master)
  • English Fluency (B2+ or above)
  • Being an independent speaker of Spanish (B2) will be a plus
  • User level of Microsoft Office.
  • Good organization and planning skills.
  • Passion for delivering excellent guest services.
  • Attention to details, love for teamwork and good interpersonal skills
  • Previous hospitality experience is a big plus
  • Eligible to work in the EU / Ibiza
Oferta de empleo publicada Hace un mes

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