Italian Speaking Customer Service Agent For Avis - Work Remote In Greece

Italian Speaking Customer Service Agent For Avis
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth within the dynamic global outsourcing sector.
Job Overview
We are currently sourcing candidates for an Italian Speaking Customer Service Agent For Avis position in Greece, a unique role within the fast-paced travel industry. This is the perfect chance to kickstart your career by providing exceptional support to international travelers while enjoying the Mediterranean lifestyle in one of the world's most sought-after destinations.
Key Responsibilities
Deliver world-class assistance to Avis customers regarding vehicle rentals and travel logistics
Manage reservation inquiries, modifications, and cancellations with high professional standards
Resolve customer concerns efficiently to ensure a seamless travel experience for every client
Maintain detailed records of customer interactions within the travel industry CRM systems
Collaborate with international team members to uphold the premium brand image of Avis
Provide expert guidance on travel insurance, vehicle categories, and service packages
Contribute to the continuous improvement of service protocols to enhance customer satisfaction
Requirements
Native or fluent Italian (spoken and written) is mandatory for this role
Valid EU passport or a valid Greek work permit
Proven experience in customer service or the travel industry is highly preferred
Strong digital literacy and ability to navigate multiple software platforms simultaneously
Exceptional communication skills with a focus on empathy and problem-solving
A passion for travel and a commitment to delivering high-quality service
Benefits
What We Offer
Competitive monthly salary plus 2 extra salaries per year (13th and 14th salary)
Monthly Performance Bonus tailored for high-achieving customer service professionals
Fully paid relocation package, including flight tickets, airport transfer, and initial hotel accommodation
Comprehensive, fully paid training provided by industry experts
Full private health insurance coverage
An opportunity to join a diverse, multicultural team in a rapidly growing company
And much more, including career progression opportunities within the travel sector
Life in Greece
Embarking on one of the many available jobs in Greece means embracing a life of sunshine, history, and unparalleled culture. As an Italian Speaking Customer Service Agent For Avis, you will discover that Greece offers a perfect balance between a vibrant professional environment and a relaxed, Mediterranean pace of life, making it a dream destination for international workers.
Beyond the professional benefits, relocating to Greece provides an incredible quality of life, ranging from its world-renowned culinary scene to its stunning coastal landscapes. We handle the logistical complexities of your move so you can focus on enjoying your time in Greece, a country that truly offers a unique blend of ancient charm and modern convenience for everyone who moves here.
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