Data & Ai Change Manager

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in ****, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow on Carrier social media at @Carrier.
Key Responsibilities
Enterprise Change Strategy & Adoption
Define and lead the enterprise change management strategy, governance framework, and adoption roadmap for Carrier's unified Data & AI platform
Build and execute a comprehensive organizational change program that spans business functions, regions, and technology teams
Establish adoption frameworks that drive long-term behavioral change and platform utilization
Develop and maintain stakeholder impact assessments, readiness plans, risk mitigation strategies, and adoption playbooks
Create sustainable mechanisms to reinforce change, drive accountability, and maximize value realization
Executive & C-Suite Engagement
Serve as a trusted advisor to executive leadership on change strategy, stakeholder alignment, and organizational readiness
Develop executive presentations, leadership messaging, steering committee materials, business updates, and communication toolkits
Drive active and visible sponsorship across executive leadership, ensuring alignment on priorities, messaging, and outcomes
Facilitate leadership forums, steering committees, town halls, and executive roadshows
Stakeholder Management & Business Engagement
Develop and maintain an enterprise stakeholder map spanning business, digital, engineering, analytics, and corporate functions
Build a network of Change Champions across business units to serve as advocates and mobilizers of transformation
Partner with BU leaders, Digital leaders, Product Owners, and platform teams to identify adoption barriers and accelerate engagement
Lead targeted engagement strategies for senior leaders, functional teams, and end-user communities
Establish feedback loops that continuously assess sentiment, readiness, and business impact
Marketplace & Data Product Adoption
Lead adoption strategies for Carrier's enterprise Data & AI Marketplace, increasing discovery, consumption, and reuse of enterprise data products, AI assets, and platform capabilities
Partner with platform, governance, and product delivery teams to develop awareness campaigns showcasing business value and successful use cases
Drive enterprise understanding of reusable data products, AI/ML capabilities, AgentOps services, governance standards, and self-service capabilities
Develop adoption metrics measuring marketplace utilization, consumer engagement, product reuse, and downstream business impact
Communications & Enablement
Design and execute a global communications strategy supporting major platform milestones, migration waves, and adoption initiatives
Create executive-ready content, newsletters, videos, FAQs, leadership briefings, roadshow materials, and cascade communication packages
Develop role-based communication and training plans tailored to executives, business users, data practitioners, and technical teams
Partner with learning teams to develop Data & AI literacy, platform awareness, and change readiness programs
Adoption Analytics & Value Realization
Define and monitor KPIs that measure awareness, engagement, adoption, platform utilization, and business value realization
Establish operating cadences and executive dashboards to monitor adoption progress and identify intervention opportunitiesAssess organizational readiness and adoption maturity across business functions
Provide ongoing recommendations to leadership on actions needed to accelerate value capture
Required Qualifications
Bachelor's degree Business Administration, or Information Technology
7+ years of experience in Change Management, Transformation, Communications, Digital Adoption, or Program Leadership
Preferred Qualifications
Experience supporting cloud, data, analytics, AI, or digital transformation initiatives
Knowledge of Data & AI platforms, data governance, MLOps, AgentOps, or enterprise data products
Familiarity with Google Cloud Platform (GCP), AI transformation programs, or enterprise modernization initiatives
Experience leading large-scale enterprise technology transformations
Strong executive communication and stakeholder management skills
Experience partnering with senior executives and C-suite leaders
Proven ability to influence across matrixed organizations without direct authority
Experience developing enterprise communication strategies and organizational engagement programs
Excellent presentation, facilitation, and storytelling capabilities
Pay Range
The annual salary for this position is between $117,****** - $234,****** annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
Health Care Benefits
: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave
: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability
: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts:
Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days fromJobPosting Date: 8 September ****
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
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