AI Consultant / Architect - SAP Academy for Services & Consulting - Madrid

Requisition ID: 454582

Work Area: Customer Service and Support

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T2

Hiring Manager: Julian Bender 

Recruiter Name: Camila Lopez Marsano

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Academy for Services & Consulting is a global development program designed for talent who are early in their career.

Who You’ll become 

As a Technology Consultant, you will help customers implement and adopt SAP solutions so they realize measurable business outcomes. In this early-career role, you will support both solution delivery and post-go-live adoption across SAP S/4HANA Cloud and SAP BTP—applying AI-enabled insights to accelerate enablement, release adoption, usage monitoring, and value realization.

You’ll develop skills in IT strategy, SAP technologies, cloud solutions, and AI, learning hands-on through real projects with guidance from experienced consultants.
This role is a strong entry point into enterprise consulting, where you’ll help customers successfully implement and adopt solutions, use AI to improve outcomes, and grow your career in a collaborative, supportive team environment.

What you’ll do:

As part of the SAP Academy for Services & Consulting, Technology Consultant Associates will:

• Successfully complete a structured 12-month learn-and-apply academy program
• Participate in classroom learning, simulations, and real-customer engagement scenarios
• Support solution implementation activities including AI discovery workshop, configuration, integration, testing, cutover, and go-live using SAP Activate
• Assist in translating business requirements into functional and technical solution components under guidance
• Contribute to defining solution architectures and integration points aligned with enterprise architecture principles, leveraging SAP BTP services and SAP AI capabilities (SAP AI Core, SAP AI Launchpad, SAP Generative AI, SAP Joule Studio, etc.)
• Document AI use cases and define prioritization frameworks based on business value, feasibility, and strategic fit
• Develop and configure AI solutions using SAP BTP tooling in close collaboration with SAP Global Delivery Hub and Customer development teams
• Coordinate delivery activities with SAP internal development teams and customer stakeholders throughout the full project lifecycle
• Design and execute testing plans for AI solutions, and manage user acceptance testing (UAT) cycles with Customer teams
• Suppor t go-live preparation activities and oversee controlled production deployment of AI-powered solutions
• Support post-go-live adoption activities, including enablement planning and release adoption
• Help monitor usage, consumption indicators, KPIs, and value realization metrics.

• Contribute to Outcome Success Plans and track post-deployment business impact
• Leverage AI-enabled tools to enhance delivery quality, adoption insights, and documentation efficiency
• Collaborate with Customer Engagement Partners, Enterprise Architects, delivery teams, and partners to maintain alignment
• Learn and apply SAP methodologies, agile practices, and integrated toolchains to support high-quality project execution
• Contribute to continuous improvement of delivery standards, knowledge assets, and customer experience

Expectations and Tasks:

• Support customer relationships through consistent delivery quality, responsiveness, and professionalism
• Ensure disciplined execution, documentation, and follow-up across implementation and adoption activities
• Provide clear and concise communications aligned to customer priorities and business outcomes.
• Coordinate with internal stakeholders to maintain clarity of roles, responsibilities, and ownership
• Identify potential risks related to delivery or adoption and support mitigation planning
• Ensure alignment between customer objectives, SAP recommendations, and realized outcomes
• Uphold SAP standards for quality, governance, and engagement excellence

What You Bring

• STEM degree or equivalent technology experience.
• 1–3 years of experience in technology, consulting, or related fields, with exposure to enterprise application environments.
• Ability to gather and translate business requirements into scalable end-to-end solution designs, including integration points and applicable standards.
• Foundational understanding of SAP product portfolio, interoperability, and full lifecycle implementation support.
• Experience contributing to SAP S/4HANA Cloud and/or SAP BTP environments.
• Working knowledge of SAP HANA data modeling, ABAP, data management, GRC, and core security concepts (SSO, authorization management).
• Familiarity with hybrid/multi-cloud environments (AWS, Azure, or GCP) and integration concepts/APIs.
• Proficiency in at least one programming or scripting language (e.g., ABAP, Python, JavaScript, SQL).
• Strong analytical, problem-solving, and communication skills with a customer-focused mindset and interest in AI/automation-driven innovation.
• SAP coursework or certification in SAP Technology is a plus.
• Proficiency in English to engage with our global network.

Meet your team:

The Technology Consultant is a core role within SAP Customer Services & Delivery that partners with account teams and service delivery organizations to design, implement, and optimize technical solutions that help customers realize measurable outcomes from their SAP investments.

The SAP Academy for Services & Consulting is a global development program designed for talent who are early in their career.

About SAP Next Gen Academy for Services & Consulting 

The Academy partners with SAP Customer Services & Delivery to support customers in their digital transformation, driving adoption and effective use of SAP software through planning, implementation, integration, and continuous improvement.

The 12-month SAP Next Gen Academy for Services & Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery.

Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions — all while learning in a dynamic environment and earning competitive pay and benefits.

SAP Next Gen is our global experience for students, recent graduates, and early career professional. Being apart of the Next Gen community provides a supportive community, tailored development, and the ability to be involved in high-impact projects. 

#SAPAcademyforServicesandConsulting 
#SAPNextGen

SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.

We are planning a practical and immersive portion of our program, which will likely involve participants spending two (2) weeks, spread across one trip, in San Ramon, California . This experience is designed to provide unparalleled hands-on learning and networking opportunities. 

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program. 

We are SAP 

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Ver el correo electrónico en es.fitly.work
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability : Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Ver el correo electrónico en es.fitly.work . Requests for reasonable accommodation will be considered on a case-by-case basis. 

For SAP employees: Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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