Key Lead (Supervisor/a de planta de ventas part-time) - Lagoh, Hollister

Job Overview

The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and ensuring store operations run effectively. The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales.

Responsibilities

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill omni‑channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Schedule & Availability

Availability varies weekly, but expect to work at least 20‑25 hours per week. Required availability on Saturdays, Sundays, and certain holidays. During peak timeframes, hours will increase to support the needs of the business.

Qualifications

• High school diploma or GED equivalent preferred.
• At least one year of retail experience preferred.
• No supervisory or management experience required.
• Fluency in English and Spanish (CEFR B2) required.

Skills & Attributes

• Strong customer focus.
• Exceptional interpersonal skills.
• Excellent communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative and confidence.
• Adaptability and flexibility.
• Ability to balance multiple tasks while being detail‑oriented.
• Proactive learning and applied thinking.
• Strong work ethic.

Benefits

• Quarterly sales incentive bonus.
• Merchandise discount.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• Global team celebrating you for being you.

Compensation

The full‑time starting rate for this position is €21,000 per year. Current full‑time equivalent hours are 40 per week.

Company

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials.

EEO Statement

Abercrombie & Fitch Co. is an equal opportunity employer.