Non Financial Risk specialist

Overview

At ING we are looking for a Non-Financial Risk Specialist to join the Non-Financial Risk (NFR) Team of ING Spain. In the role of NFR Specialist, you will report to the Head of NFR. ING is restructuring its processes, controls, and infrastructure to transform into a Digital Bank with end-to-end “straight through processing”. The NFR team oversees global NFR policies and best practices within ING Spain, advising and challenging risk/control owners on the effectiveness of risk identification and mitigation. The team monitors and reports ING Spain’s adherence to the NFR risk appetite and produces the quarterly Non-Financial Risk dashboard (NFRD) report. The NFR team focuses on:

• Control Risk
• Processing Risk
• Unauthorized Activities
• Employment Practices
• Personal and Physical Security
• Information Technology Risks
• Continuity and Operational Resilience Risk
• Internal and External Fraud

Responsibilities

• Be a trusted NFR advisor towards IT and Business management.
• Support, challenge and monitor NFR risk management processes and quality.
• Participate in and challenge risk assessments on key strategic projects and programs.
• Support the Business and IT management on issue identification, risk rating assessment, action definition and follow-up until issue solving.
• Contribute to the development, maintenance and rollout of NFR Frameworks, Policies, Minimum Standards and Procedures.
• Perform Quality Assurance or deep-dive reviews as part of second-line monitoring.
• Identify external/internal developments, initiatives, and threats and translate them into the risk strategy.
• Monitor the design and effectiveness of controls.
• Contribute to the identification of impact and coordination of responses to regulatory changes, ECB reports, etc., and monitor follow-up on regulatory issue solving.
• Support the Head of NFR with research, risk profile assessment and reporting to Senior Management.
• Generate awareness related to risk management within the organization.
• Develop and maintain training modules and train the IT/business community.

Requirements

• Experience as NFR with approximately 5 years minimum.
• University Degree or equivalent; professional education and multiple international certifications in risk management.
• Insight of digital banking, related processes, IT applications and regulations.
• Experience in Business Banking.
• Experience in End-to-End processes analysis to identify and assess NFR risks, including root-cause analysis.
• Experience with testing methodologies.
• Collaboration skills and ability to work across functions and countries.
• Strong risk criteria: ability to be firm when needed and flexible when possible.
• Excellent analytical skills.
• Fluent in English (written and spoken).
• Soft skills: Proactivity and initiative, communication and influence, persuasiveness and assertiveness.

What we offer

• Flexible work model: determine which days you work at home and which you work at the Madrid office.
• Restaurant card; on-site facilities including mobility solutions, medical services, hairdresser, gym, and more.
• Health and life insurance for you and your family.
• Flexible remuneration with access to services such as nursery, transport card, and training aids.
• Company shuttle routes to ING Madrid office.
• Banking benefits and mortgage conditions after six months; pension plan after one month.
• Wellbeing and inclusion programs, including on-site physiotherapy and gym services.
• Employee networks and international remote work options.

Conoce ING en español

En ING estamos buscando una persona Especialista en Riesgo No Financiero (NFR). En el rol de Especialista en NFR, reportarás al Head of NFR. ING está reestructurando procesos, controles e infraestructuras para transformarse en un Banco Digital con procesamiento extremo a extremo. El equipo de NFR supervisa políticas globales de NFR y las mejores prácticas en ING España, asesorando y desafiando a los responsables de riesgos y controles sobre la eficacia de la identificación y mitigación de riesgos. El equipo coordina el cumplimiento del apetito de riesgo NFR y el informe trimestral NFRD. El equipo se centra en:

• Riesgo de Control
• Riesgo de Procesamiento
• Actividades No Autorizadas
• Prácticas de Empleo
• Seguridad Personal y Física
• Riesgos de Tecnología de la Información
• Riesgo de Continuidad y Resiliencia Operativa
• Fraude Interno y Externo

Responsabilidades

• Actuar como asesor/a de confianza en NFR para IT y negocio.
• Ayudar, desafiar y monitorizar procesos de gestión de riesgo NFR y su calidad.
• Participar y aportar challenge en evaluaciones de riesgos de proyectos estratégicos.
• Ayudar a la gestión de negocio e IT en la identificación de incidencias, evaluación de riesgos, definición de acciones y seguimiento.
• Contribuir al desarrollo, mantenimiento y despliegue de marcos NFR, políticas y procedimientos.
• Realizar revisiones de Quality Assurance o deep dives como parte del monitoreo de segunda línea.
• Identificar desarrollos y amenazas y traducirlos a la estrategia de riesgos.
• Monitorizar el diseño y eficacia de controles.
• Cooperar en cambios legales y regulatorios y seguimiento de cuestiones regulatorias.
• Apoyar a la Head of NFR en investigación y reporte a la Alta Dirección.
• Generar concienciación sobre gestión de riesgos y desarrollar módulos de formación para IT y negocio.

Requisitos

• Experiencia como NFR de al menos 5 años.
• Titulación universitaria o equivalente y certificaciones internacionales en gestión de riesgos.
• Conocimiento de banca digital, procesos, IT y regulación.
• Experiencia en Business Banking.
• Experiencia en análisis End-to-End de procesos para identificar y evaluar riesgos NFR, incluida causa raíz.
• Experiencia en metodologías de testing.
• Capacidad de colaboración transversal entre funciones y países.
• Capacidad para mantener criterios de riesgo firmes y flexibles cuando sea necesario.
• Excelentes capacidades analíticas.
• Inglés fluido (oral y escrito).
• Soft skills: Proactividad, iniciativa, comunicación e influencia, persuasión y asertividad.

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